✅ Return Policy (Ready to Use)

30-Day Return Window

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To qualify for a return, your item must be:

•                               In the same condition as when you received it

• Unused, unworn, and with tags (if applicable)

• In its original packaging

• Accompanied by the receipt or proof of purchase

Items Not Eligible for Return

The following items cannot be returned:

• Perishable goods

• Personalized or custom items

• Sale or clearance items

• Gift cards
  (You can adjust this list based on your actual business.)

Damaged or Faulty Items

Please inspect your order upon delivery.
If the item is damaged, defective, or incorrect, contact us immediately at your email, and we will replace or refund it at no cost.

Return Process

1. Contact us at your email to start a return.

2. We will provide you with a return authorization and instructions.

3. Once your return is received and inspected, we will notify you of approval or denial.

Return Shipping Costs

• If the return is due to our error (wrong or damaged item), we cover all shipping costs.

• If returning for personal reasons (changed mind, etc.), the customer is responsible for return shipping.

Refunds

Once approved, refunds will be processed within 5–7 business days to your original payment method.
Please note that your bank or credit card company may take additional time to post the refund.

Exchanges

If you need a different size, color, or replacement, contact us and we will arrange an exchange.

Contact Us

For any return questions, email us at:
📧 durabledrop28@gmail.com